How do I correct wrong profile or payment details?

Open Account, choose Profile, then Contact Support, or email legal@lxgroup.club with the correction needed. Include the exact field, the correct value and any payment proof requested by support.

Who answers legal questions about my account?

Start with live chat between 10:00 and 02:00 WIB for routing, then use legal@lxgroup.club for dated requests. Keep your chat reference number so the legal team can connect both records.

Reference

Legal terms for Indonesia access

Q: Can I ask for a copy of my account records?

Yes, you can email legal@lxgroup.club with your username, registered phone number and date range. We may verify your identity first so account records are sent only to the account holder.

Dragon Tiger, Aviator and Starlight Princess sit behind terms that explain who may access the lobby, how account records are checked, and how DANA, OVO, GoPay and QRIS…

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What our legal notice covers

lxgroup Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This legal notice gives you one place to check how our terms apply before you open or use an account. Access and eligibility depend on local law and are available only where local law permits, so you should not use the account flow from a place

1
where that access is not allowed. When you create an account, we ask for a mobile number, username and password so the wallet, game history and payment receipts can be matched to one account holder. DANA, OVO, GoPay and QRIS records may be used to confirm
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a payment instruction, correct a wallet entry or answer a legal request about your account. We keep this notice linked from /legal/ so you can return to it before sending documents, requesting a correction or asking support to explain a rule.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach us for legal requests

Legal questions need a traceable channel, not a casual chat line with missing details.

ACCOUNT CARE

Your account rights stay usable

Your legal rights only work when account data is readable, stored with purpose and linked to clear contact steps.

Data we collect

We collect account details you enter, session data from your device, game and wallet records, and support messages. Legal handling focuses on proving account ownership, answering your request and keeping payment records consistent.

Cookie use

Cookies help keep you signed in, remember language choice and detect unusual account activity. If you clear cookies in Android Chrome or iPhone Safari, you may need to verify your phone number again.

Account security

We check login changes, password resets and payment updates before altering a legal account record. If a new device appears, support may ask for the registered phone number and recent QRIS or wallet receipt.

Record retention

We keep records for as long as needed to manage the account, answer disputes, process payment checks and meet legal duties that apply. Older support chats may be archived but remain searchable by reference number.

Change requests

You can ask us to correct profile data, clarify wallet history or remove a document that was not needed. Send the request through [email protected] so the answer stays attached to a dated record.

Access limits

If local law does not permit access in your location, we may restrict account use or ask for clarification before continuing. That step protects the legal record tied to your username and payment history.

Legal answers before you join

These questions cover the legal points you are most likely to check before opening an account or asking for a record change. We focus on access, account ownership, payment evidence, data handling and how to contact us with a dated request. If your question involves a local rule, access depends on local law and is available only where local law permits.

Access depends on local law and is available only where local law permits. Before you create an account, check the rules that apply where you are and avoid using the service from a restricted location.

Your username, registered phone number, password activity, wallet entries, game records and support messages may form the account record. We use those details to confirm ownership, answer requests and trace payment activity.

Payment receipts help us match a wallet instruction to your account, confirm timing and resolve disputes. We may ask for the receipt image, transaction time and account ID before changing a wallet record.

Yes, you can email [email protected] with your username, registered phone number and date range. We may verify your identity first so account records are sent only to the account holder.

Open Account, choose Profile, then Contact Support, or email [email protected] with the correction needed. Include the exact field, the correct value and any payment proof requested by support.

If local law does not permit access where you are, we may block account use, pause certain actions or ask for clarification. The legal record will show the reason and the date of the action.

Start with live chat between 10:00 and 02:00 WIB for routing, then use [email protected] for dated requests. Keep your chat reference number so the legal team can connect both records.

Legal terms for Indonesia access

Reach us for legal requests

Your account rights stay usable

Data we collect

Cookie use

Account security

Record retention

Change requests

Access limits

Legal answers before you join

01 Can I open an lxgroup account from Indonesia?

02 What account details become part of my legal record?

03 How are DANA, OVO, GoPay and QRIS receipts used legally?

04 Can I ask for a copy of my account records?

05 How do I correct wrong profile or payment details?

06 What happens if my location does not allow access?

07 Who answers legal questions about my account?

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