Who should I contact about a Terms concern?

Use live chat from 09:00-23:00 WIB for quick questions, or email support@lxgroup.club for a written record. Include your account ID, payment rail, and any screenshot linked to the concern.

Reference

Terms That Shape Your Account

Q: How do I ask for my account details to change?

Contact chat after login or email support@lxgroup.club with your registered phone number and reason. We verify wallet references and prior account details before changing personal information connected to the Terms.

Our Terms & Conditions put account access, wallet use through DANA, OVO, GoPay and QRIS, and game records for Dragon Tiger, Aviator and Starlight Princess in one clear…

Account rulesDANA OVO GoPay QRISLocal-law accessSupport 09:00-23:00 WIB

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What You Accept Before Joining

lxgroup Service availability depends on jurisdiction. Users are responsible for checking local law before access.

A clear rule set protects your account before you place funds in the wallet or open a game room. By creating an account, confirming your phone number, and using the lobby, you agree that our Terms & Conditions control account identity, wallet records, game results, withdrawal

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checks, promotions displayed in your account, and communication with our team. If a rule changes, we place the updated version on this page and may require you to accept it again at login or before the next wallet action. We treat DANA, OVO, GoPay and QRIS
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records as payment evidence tied to your account name and phone number, not as separate promises outside the Terms. Access depends on local law and is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Term Rules

Fast answers matter when a Terms & Conditions clause affects your account, so we give you direct contact paths instead of leaving policy questions buried in…

ACCOUNT CARE

How We Apply These Terms

The Terms & Conditions are not only legal text; they are the working rules our team follows when your account, wallet, or game record needs checking.

Account identity

Your name, phone number, and login details connect your account to the Terms you accepted. If those details do not match DANA, OVO, GoPay, or QRIS records, we may pause a withdrawal check.

Payment evidence

Wallet movements are checked against payment references, timestamps, and account ownership. A DANA or QRIS receipt helps us locate the record, but the Terms decide how corrections and disputes are handled.

Cookie use

Cookies help keep your session active, remember language choices, and detect unusual access attempts. We use them under the Terms so your account path stays consistent across mobile browser and web view.

Security checks

If a login comes from a new device or unusual location, we may ask for extra confirmation before wallet actions continue. This step follows the Terms and protects your account record from misuse.

Record keeping

We keep account, wallet, game, and message records for operational needs and dispute handling. When a record is no longer needed for those purposes, we remove or reduce personal details where practical.

Change requests

You can ask us to update account details by chat or email after login checks. We compare your request with phone verification, wallet references, and prior support messages before making the change.

Questions Before You Accept Terms

These answers focus on the Terms & Conditions that apply when you create an account, use DANA, OVO, GoPay or QRIS, open game rooms, and contact our team. They do not replace the full rule text on this page, but they help you understand what we check and what you can request before you continue.

You accept the Terms when you create your account, confirm required details, or continue using the lobby after a posted change. We may ask you to accept again before a wallet action.

Yes. The Terms explain how we match local wallet records to your account name, phone number, timestamp, and payment reference. Keep your receipt if you ask us to trace a transaction.

Yes, access may be limited if identity details conflict, activity appears unusual, or local law does not permit access. We apply those checks through account records, device signals, and support contact history.

We compare the game record, timestamp, wallet movement, and account session under the Terms. For Dragon Tiger, Aviator, or Starlight Princess, the stored round result is the reference we check.

Contact chat after login or email [email protected] with your registered phone number and reason. We verify wallet references and prior account details before changing personal information connected to the Terms.

We post the updated Terms on this page and may show a notice after login. If the change affects wallet use or account access, we may require fresh acceptance.

Use live chat from 09:00-23:00 WIB for quick questions, or email [email protected] for a written record. Include your account ID, payment rail, and any screenshot linked to the concern.

Terms That Shape Your Account

Reach Us About Term Rules

How We Apply These Terms

Account identity

Payment evidence

Cookie use

Security checks

Record keeping

Change requests

Questions Before You Accept Terms

01 When do I accept lxgroup Terms & Conditions?

02 Do the Terms apply to DANA, OVO, GoPay and QRIS?

03 Can my account access be limited under the Terms?

04 What happens if a game record is disputed?

05 How do I ask for my account details to change?

06 How will I know if the Terms change?

07 Who should I contact about a Terms concern?

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